Processes & Value Generation

“It takes awareness to choose tech capabilities”

Rodrigo Bassani, partner and chief technology officer at EloGroup, talks about how organizations can incorporate new tech capabilities into their business; he highlights the importance of awareness during this process, in order to adopt technologies that respond to business needs.

10 steps towards a successful transformation

A continuous cycle that helps maintain competitiveness and involves changes in processes, people and technology. We have listed 10 actions and points of view for a transformation with purpose and solid foundations.

Metrics in the Customer Experience strategy

Customer Experience (CX) is an efficient strategy for companies to overcome the commoditization of services. CX takes a special look at the consumer’s experience and perceptions of your brand before, during and after the sale.

A imagem representa os 3 principais aspectos das alavancas ESG - meio ambiente, social e governança.

The 4 ESG levers for long-term value creation

In the new economy, operational excellence and the ability to innovate need to be closely linked to a strong sense of purpose. Four levers materialize the power of consistent ESG practices.

Imagem mostra uma linha de produção formada por um fluxo de processos, de maneira abstrata, simbolizando a automa

How to Automate a Process in 30 Days

The automation method developed by EloGroup allows an organization to go from a desire for digital transformation to a fully functional, approved system in production in 30 days.