An offering within AI & Data Analytics
GenAI & AI Agents

From proof of concept to productive scale.

We co-create end-to-end generative AI and intelligent-agent solutions — connecting business strategy, data foundations and AI engineering to generate measurable value.

The challenge

GenAI adoption has matured. Why do so few organizations still capture value at scale?

72% of organizations already use GenAI in at least one business function, but 74% still struggle to capture real value, and 30% of projects are abandoned after the PoC phase. The bottleneck isn't the technology — it's how organizations connect strategy, data, people and processes.

In our view, GenAI generates value when treated as a means, not an end. The relevant question isn't "how do we apply AI?", but "which business problem do we need to solve — and what combination of techniques, architecture and data best sustains it at scale?".

— 01

Distance between business and solution

Those who understand the problem rarely talk to those who understand the technique — and that stalls value creation.

— 02

AI treated as a strategy, not a tool

Without clear business objectives, projects become isolated experiments with no measurable ROI.

— 03

Immature data foundations

Siloed data, without quality or context, makes the leap from PoC to production at scale unfeasible.

— 04

Analytics culture still under construction

A lack of AI literacy among leaders and operational teams limits real day-to-day adoption.

Our approach

From strategy to operation, in four layers of depth

A sequential method in which each layer inherits the decisions of the previous one and deepens the technical specification — without losing the connection to business strategy.

Before any line of code, we anchor the project in the company's Data & AI strategy. We map use cases from the value levers and validate the acceptable risk level and data readiness.

Outcome of this layer

A prioritized portfolio of use cases with value hypotheses and validated risk level.

Key decisions

  • Use cases prioritized within the company strategy
  • Value levers and business case
  • Risk tolerance (exposure, ethical, financial)
  • Data and infrastructure readiness

When there's doubt about applicability, we start with a quick PoC. When there's consensus but no evidence of value, we move to a PoV. When it's feasible, we build an MVP or a production solution.

Delivery models

PoC 1–2 days · PoV 2–4 weeks · MVP 8–12 weeks · Production.

Key decisions

  • Model: PoC · PoV · MVP · Production
  • Strategy: automation · AI Workflow · AI Agent
  • Interface: conversational · multimodal · copilot
  • Security and ethics guardrails

The deep technical layer. We specify the agent type, memory architecture, combined techniques (RAG, Reasoning, Fine-Tuning) and the tools the agent will access — APIs, ERPs, databases, search engines.

Technical stack

RAG · CAG · Text-to-SQL · Reasoning · Fine-Tuning, in single, multi and hierarchical architectures.

Key decisions

  • Agent type: single · multi · hierarchical
  • Memory: short · long term · semantic · episodic
  • Techniques: RAG · CAG · Text-to-SQL · Reasoning
  • Tools and integrations with internal systems

GenAI without measurement becomes investment without return. We measure across two dimensions: agent performance (precision, recall, hit rate) and business impact (AHT, conversion, FTE freed up).

Dual metrics

Agent performance (precision, recall) + business impact (AHT, conversion, FTE freed up).

Key decisions

  • Performance: annotated responses · feedback · validation
  • Operational impact: SLA · cost · FTE freed up
  • Tactical impact: NPS · conversion · revenue
  • Evolution roadmap and governance
How we execute

5 execution stages, from framing to deploy

01

Framing

Understanding the challenge, mapping use cases and defining guardrails.

02

Understanding & Preparation

Environment provisioning, data sanity check and flow design.

03

AI Engineering

Prompt engineering, ingestion pipelines, orchestration and prototyping.

04

Refinement

Feedback collection, prompt tuning and end-to-end cost estimation.

05

Deployment

Production deploy, knowledge transfer and monitoring indicators.

Technology & AI

90% engineering, 10% model

An AI agent's real performance depends far more on the architecture around the model — integration, memory, orchestration, observability and security — than on the choice of LLM itself. It's this engineering that ensures the solution scales, is reliable and generates value sustainably.

Analytics

AI-ready data foundations

We structure pipelines, quality, governance and data availability for model consumption — in on-premise or cloud Big Data architectures.

Technology & Automation

Cloud-agnostic architecture

We work across Azure, AWS and GCP with certified partnerships, choosing the most suitable stack for each scenario — with no technology lock-in.

Generative AI

Specialist and multi-agent systems

We apply RAG, CAG, Text-to-SQL, Reasoning, Fine-Tuning and Web Search in single-agent, multi-agent and hierarchical architectures, integrating short- and long-term memory.

Why EloGroup

A Center of Excellence focused on scalable, replicable solutions

We run a dedicated, multidisciplinary structure — made up of business teams, developers, data scientists and data engineers — focused on building GenAI solutions ready for production and continuous evolution.

— 01

Dedicated, multidisciplinary Center of Excellence

A permanent structure of business teams, developers, data scientists and data engineers — combining technical depth and strategic vision across three fronts (analytical, business and product), with its own operating model.

— 02

Scalable, replicable solutions

We build reusable blocks from delivered cases — Contracts Agent, Judicial Process Analysis, HR Agent, Document Analysis — accelerating the time-to-value of new implementations across different contexts.

— 03

Technical-business depth

We don't deliver off-the-shelf solutions. We co-create with the client in short, iterative cycles, adapting the best technical practices to the real business context — with a consultative approach and joint development.

— 04

Connection to data foundations

We integrate GenAI with our AI strategy, data platforms, AI literacy and governance offerings — extending impact beyond the agent, acting on organizational transformation as a whole.

Success cases

More than 20 GenAI & AI Agents projects delivered, from public to private sector — Justice, Finance, Environment, Industry and internal operations.

Solutions in production, generating measurable value

Public Sector — Justice Public Sector — Justice

Multi-agent · RAG

Intelligent analysis of judicial processes

Learn more →

AI agent for the analysis and consolidation of criminal, family and penal-execution cases, with generation of initial drafts. Deployed at a state Public Prosecutor's Office, with a relevant productivity gain in triage.

Education Education

GenAI · Prompt Eng.

Educational question generator

Learn more →

A GenAI solution for assisted generation and curation of questions at scale, integrated into the editorial workflow of one of the country's largest education organizations — reducing the pedagogical content production cycle.

Digital Infrastructure Digital Infrastructure

RAG · Semantic Search

Corporate contracts agent

Learn more →

An AI assistant for querying and analyzing contract clauses across multiple business areas at a leading data center operator, with RAG-based semantic search over the document base — reducing manual search demands.

Featured testimonial

Institutional recognition of solutions in production

GenAI projects developed by EloGroup have impact publicly recognized by sector authorities.

Highlighted clip

0:08 – 0:15

Sector

Public Sector — Justice

Related

Insights & Reports.

Loading…

Shall we co-create your next GenAI solution at scale?