Designing Global Business Services built for value creation
As organizations evolve from traditional Shared Services toward Global Business Services, operating models must move beyond functional or regional structures to become truly end-to-end and value-chain oriented.
We support organizations in redesigning their global structures to enable scalability, efficiency, and stronger business ownership.
What we deliver
Organizational Design
- End-to-End value chain definition
- GBS organizational structure redesign
- Global vs. local scope definition
- Role and accountability redesign
- Operating model definition
Designing structures aligned to enterprise value creation
Workforce & Change Management
- Global role allocation and workforce design
- Change management roadmap & comms
- Talent acquisition and job descriptions
- Knowledge transfer coordination
- Transition tracking & executive reporting
Enabling global transitions while preserving performance
Implementation of the Globalized Structure
- Service catalog design
- Process mapping and standardization
- Transition workflow design
- Performance management model
- Business case development
Structuring services to enable scalable global delivery
The impact of Global GBS transformation
Implementation rate of designed transitions
0
Operational efficiency gain
0
organization layer simplification
standardization across regions
end-to-end process ownership
Proven in complex environments
Globalization of a shared services structure
Redesign of a regionally oriented Shared Services structure into an end-to-end global model, including value chain design, process cataloging, governance implementation, and structured change management to support scalable global operations.
Impact
~USD 3.2M annual cost savings and 100+ processes mapped
Organizational structure redesign for international expansion
Assessment and redesign of the organizational structure to support international growth, including structural diagnosis, definition of governance principles and growth triggers, and simulation of future organizational scenarios.
Impact
6 structural adjustment scenarios simulated to enable scalable expansion
Organizational structure and operating model redesign
Redesign of the organizational model to simplify micro-structures, optimize managerial spans, and strengthen capabilities such as Digital, Commercial Intelligence, Pricing, and As-a-Service, while clarifying governance roles and accountability.
Impact
21% of organizational micro-structures optimized to improve managerial spans
Transform your GBS into a truly global,
value-driven structure.
