Strategy &
Operating Model

Operating Models that turn strategy into measurable execution.

Our perspective on bridging strategy and operation.

Core elements of a modern Strategy

Core elements of a modern Operating Model

A modern Global Business Services model requires these exact foundations: end-to-end flows, unified data, clear governance, and an agile, scalable structure.

What we deliver

01

Strategy


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  • Market and trend analysis
  • Strategic planning and OKR definition
  • Strategic roadmap development
02

Portfolio Management


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  • Definition of transformation initiative portfolio
  • Initiative pipeline and prioritization management
  • Portfolio monitoring and evolution
03

Structure & Mandates


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  • Organizational structure design
  • Roles and responsibilities definition
  • Alignment of mandates across areas
04

Ways of Working


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  • Capability definition and development
  • Operating model for transformation and transactional units
  • Results governance and performance management

Proven in complex environments

Education Education
01

Customer-centric organizational structure and digital innovation


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Redesign of the organizational model to centralize corporate processes and strengthen cross-functional platforms such as Revenue Office, Martech, CX, and Digital Learning Experience, enabling a more integrated customer journey across alliances.

Impact

182 corporate processes centralized and ~USD 10.6M in efficiency potential identified

Logistics Logistics
02

Strategic process transformation


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Design of a new operating model for Business Development, based on insights from 10 strategic projects. Activities structured into four phases — prospection, structuring, incubation, and acceleration — with defined governance, roles, and ways of working.

Impact

10+ strategic projects assessed and Business Development operating model redesigned

Agribusiness Agribusiness
03

Enterprise strategy deployment through OKRs


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Design and implementation of an OKR framework translating strategic priorities into measurable objectives across Finance leadership — enabling alignment, governance, and structured monitoring of strategic initiatives.

Impact

5 strategic objectives cascaded across 5+ Finance areas with 50+ Key Results defined

Unlock a future-ready operating model
that drives GBS impact.

insights